Shipping Policy

Shipping Policy

Most products purchased on this web site are priced to include all shipping and handling charges for delivery to your address.  The two product lines where this policy may differ are CargoGlide and HMFINC.


CargoGlide products that are shipped to residential addresses will be charged an additional $100 per order to offset the additional charges the freight companies charge for delivery of these larger and heavier items to a home address.

The same additional freight charge of $100 per order is also true for the HMFINC drawered bed box line of products.  The size and weight of these items make delivery to a noncommercial address much more difficult and time consuming.

For members of trades, plumbers – electricians – painters – carpenters - etc., we would recommend contacting your supplier to see if they might be willing to allow delivery to their loading docks.  Most good suppliers are more than happy to allow these deliveries as long as you are prompt in picking up the merchandise.  This will allow you to have someone check the freight for damage before accepting delivery and the sometime difficult job of loading the freight onto your own truck will be greatly reduced.

Return Policy

  • If you are returning your item due to shipping damage, or our error and you are requesting an even dollar replacement, no additional charges or credits will be applied to your credit card. As security, we will hold a pre-authorization on your credit card for the amount of the replacement until we receive the item(s) and they have been inspected. Note: A pre-authorization is not a charge, it only gives us the right to charge. Items received in non-saleable condition (e.g., parts or packaging are missing, etc.) may be subject to additional fees or denied.
  • If you are returning your item due to shipping damage or our error and you are not requesting an even dollar replacement, your credit card will be refunded the original purchase price once we receive the item(s) back from you and they have been inspected. Items received in non-saleable condition (e.g., parts or packaging are missing, etc.) may be subject to additional fees or denied.
  • If you are returning your item for any other reason (e.g., you changed your mind, you did not like the product, you ordered a part by error, etc.) your credit card will be refunded the original purchase price less the cost of original shipping and return shipping and any additional fees charged by the distributor (e.g., a restocking fee, repackaging fees). The refund will be issued once we have received the item(s) back from you and they have been inspected. Items received in non-saleable condition (e.g., parts or packaging are missing, etc.) may be subject to additional fees or denied. If you would like to reorder this or another item, please follow the normal order procedures.